SSO Members

What can you expect on this page?
The ‘SSO members’ site guides you through the administrative processes of SSO from registration over contribution payment, on how to make use of hospital services and the necessary paperwork to get indemnity benefits.

The page makes the reader and in particular SSO members acquainted with the world of SSO. Finally, a list of frequently asked questions will probably help to also answer your question. If not, just go to Contact us and send us your individual questions and remarks.

Becoming a member of SSO:
The Social Security Scheme is a mandatory social protection scheme for all employers and employees of companies with more or equal than 10 employees. This obligation is stipulated in Prime Minister Decree No.207/PM. Besides, all small employers with less than 10 employees can register voluntarily with SSO to offer their employees a best suitable social protection.

Forms to register are available at the SSO office and on the Internet. Mandatory member companies will usually receive these documents directly from SSO. The companies will then have to provide SSO with the required information. more.....

Contribution Payment:
Contributions for SSO members may they mandatory or voluntary members, will have to be paid to the social security fund for each month. The employers will have to transfer the contributions of both, employers and employees to the social security fund. The total amount is 9.5% of the salary up to a monthly threshold of 1,500,000 Kip. The employer pays 5% and the employee 4.5% of this amount. It’s the employer’s duty to deduct the contributions to be paid by the employee from its salary. More.....

Health care Benefits:
SSO members get health care service at the contracted hospital of their choice. SSO hospital partners are:

In Vientiane Capital: Mahosot, Setthatirath, and Friendship Hospital

In Vientiane Province: Maria-Theresa/Lao-Lux hospital, and Vangvieng District Hospital

In Savannakhet Province: Savannakhet provincial hospital

In Khammoun Province: Khammoun Provincial Hospital; District Hospital: Nagai, Yommalard and Mahaxay

In Bolikhamxay Province: Bolikhamxay Provincial Hospital

In Champasack Province: Champasack Provincial Hospital.

At the moment of registration the insured person has to select for him/herself and his/her family one of above-mentioned hospitals. More.....

How to claim SSO benefits:
SSO members are entitled to a number of social security benefits, which are provided in from of indemnity payments. The SSO beneficiary has to claim the benefit by him/herself and to submit the relevant claim form to SSO. The original claim application form must be submitted to SSO, signed by the claimant and co-signed and stamped by an authorized person of his/her employer. Justifying documents, such as a doctor’s certificate, will have to be added in original. Furthermore, the claimant has to attach a copy of both, the SSO membership card and the family book. Then, the SSO will consider the case and decide on its acceptance according to its rules and regulations. More.....

Forms for registration and claims:
Each benefit type has its own claim form. To find the right form, please visit this section. The majority of forms can directly be downloaded. More.....

Frequently asked questions:
The more information you can get on SSO the more it also leads up to further questions. In this section you will find a list of those that have already been asked by many interested persons and members. Please go through them, maybe you can find the answer for your inquiry. More.....